Website Audit

Help Immigrant Home English Learning Program assess whether or not their current website is optimally supporting its mission and goals, and outline the scope for needed changes and improvements.
Immigrant Home English Learning Program
Saint Louis, MO, USA
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Immigrant Home English Learning Program
Saint Louis, MO, USA


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Posted March 22nd

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Project details

What we need
  • Feedback on the current website’s layout, user functionality, mobile-friendliness, visual design, content, and other key features
  • Clear articulation of the Organization’s goals for the website
  • Recommendations for improvements to help achieve the Organization’s desired goals
  • Note: If you are looking for a more specific, in-depth audit of your website's design and usability, try our Website Usability Audit project
Additional details

We have been wanting to revamp our website for a long time, and we want to make sure we think through everything needed as we begin this process. Our main goals for the website are to recruit volunteers and supporters, as well as tell the story of the organization. We want to understand all the ways the website needs updating, and we're also interested in how changing platforms could be beneficial.

What we have in place
  • We currently have an outline of our goals and target audiences, which should make it easy for you to get started. We also have Squarespace analytics and Google domains accounts, and the ability to provide any other information you need.
How this will help
This project will save us $4,762 , allowing us to focus our resources on evaluating and improving program materials, processes, and services, as well as expanding program staff capacity to serve more students.

Our organization provides individualized, in-home English lessons through the service of volunteer tutors. We can only serve as many students as we have volunteers. We are also funded in part by donations from individuals, as well as annual community fundraising events. We need our website to communicate effectively about our mission, purpose, and story, in order to recruit new volunteers and donors and spread awareness to the community.

Project plan

Prep: Goal Setting
  • Volunteer Manager provides overview of current website and any past analysis
  • Professional connects with Volunteer Manager for a brainstorming/overview session and gathers information on the Organization’s goals, target audiences and desired functionality or uses of the website
  • Professional and Volunteer Manager outline next steps and timeline for the project
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
Milestone 1: Initial Review & Feedback
  • Professional reviews current website pages, site map, any past statistical research into site performance and available traffic data
  • Professional analyzes current site layout, visuals and content, and delivers a draft document detailing the strategies, objectives and recommended tactics for proposed changes to the website
  • Volunteer Manager reviews draft and provides feedback to the Professional
Milestone 2: Final Website Audit
  • Professional delivers final strategy to the Organization after incorporating feedback, and provides recommendations for future overhaul or redesign efforts, based on staff capacity and budget
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About the org

Immigrant Home English Learning Program
Posted by
Emily D.

Communications Coordinator

Our mission

Immigrant Home English Learning Program empowers immigrant families by providing, individualized, in-home English language education and tools for effective navigation of our community.

What we do

IHELP connects volunteer teachers with immigrant and refugee learners in our community to develop English and Life Skills. Along the way, our teachers and students create new friendships and learn about each other.

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