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Matched with Katelyn T
Matched with
Katelyn T.

Employee Review Process

Help Design Trust for Public Space develop a light-weight and reusable performance review process that will help strengthen their team through honest and supportive feedback.
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Employee Review Process

Project Details

What We Need
  • A documented process outlining how to administer a top-down, peer-to-peer, or a full 360 employee review process
  • A communication plan to share the process with others in the Organization to help them understand the approach and desired outcomes
  • Recommendations on tools that can be used to collect feedback (anonymous or identified) and organize quantitative and qualitative results
  • Best practices for rolling out the performance reviews, and coaching advice for managers and individual contributors
Additional Details

We are a small (7 person) but growing organization that would like to formalize our annual evaluation process during a period of leadership transition. You would be working with one permanent staff (the Administrative Manager) and a seasoned Interim Executive Director.

What We Have In Place
  • We currently have an org chart and no formal review process, which should make it easy for you to get started. We also have an administrative manager, and the ability to provide any other information you need.
How This Will Help
This project will save us $8,686 , allowing us to invest more in our work to help unlock the potential of New York City's public spaces.

Regularly providing and receiving feedback is key to a healthy and happy workplace culture. In addition, good communication helps an organization continually improve, and helps team members continually grow. While our work culture is strong, we believe regularized reviews can make it even stronger.

Project Plan

Prep: Planning
  • The Volunteer Manager provides a summary of the Organization’s current organizational structure and review process
  • The Volunteer Manager outlines the Organization’s goals for the review cycle, desired cadence and any specific needs
  • The Professional provides a high-level recommendation for approach based on the inputs from the Volunteer Manager
Milestone 1: Initial Process Design & Feedback
  • The Professional provides an initial process design outlining the questionnaire approach, general sequence of communications and meetings and suggested approach to collect the feedback (anonymously or identified)
  • The Volunteer Manager reviews the initial design and provides detailed feedback to the Professional
Milestone 2: Finalizing Process & Roll-Out Strategy
  • The Professional follows up with a revised process design based on the Volunteer Manager’s feedback
  • The Professional outlines a communication roll-out strategy to announce and administer the review process with timelines and anticipated Q&A
  • The Professional provides final recommendations on tools to administer the survey and organize the results / feedback
Milestone 3: Midpoint Check-In
  • The Volunteer Manager provides an update on the initial announcement of the review process and the progress thus far
  • The Professional provides feedback and advice to tune the process
Milestone 4: Review Cycle Post-Mortem
  • The Volunteer Manager provides a summary of the immediate outcome of the review process
  • The Professional offers final feedback, takeaways, and recommendations for future review cycles
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About The Org

Our Mission

Founded in 1995, Design Trust for Public Space ("Design Trust"), is a nonprofit organization dedicated to the future of public space in New York City, bringing together city agencies, community groups and private sector experts to make a lasting impact--through design--on how New Yorkers live, work and play.

What We Do

Design Trust is at the forefront of shaping NYC's public realm from parks, plazas and streets to city buildings, transportation systems and neighborhoods throughout all five boroughs.

Though diverse in scale and scope, projects share a commitment to civic engagement, social justice, design innovation, and replicability. We believe a vibrant public space is essential to the cultural and democratic life of our city and that public/private partnerships from our RFP/Call for Project Ideas and unique project model are the most effective way to produce actionable recommendations that promote good urbanism and advance our quality of life. We've executed 30 multi-year projects, awarded over 105 fellowships, partnered with over 40 community groups and city agencies, and produced over 55 project deliverables, i.e., publications, websites, workshops, exhibits, and symposia.