Online Survey

Help Immigration Institute of the Bay Area design a professional survey and train staff to execute and manage the survey.
Immigration Institute of the Bay Area
San Francisco, CA, USA
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Immigration Institute of the Bay Area
San Francisco, CA, USA


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Posted August 2nd

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Project Details

What We Need
  • A professionally designed online survey ready to use (set up with Google Forms, SurveyMonkey, Typeform, SurveyLegend, or other tool)
  • Training to equip staff to execute and manage survey
Additional Details

We have some experience with Google Forms and SurveyMonkey. We may need to translate the survey into at least one other language, in addition to English.

What We Have In Place
  • We currently have a client data base with contact information, which should make it easy for you to get started. We also have a strategic plan, and the ability to provide any other information you need.
How This Will Help
This project will save us $4,828 , allowing us to provide immigration legal service to more immigrant families.

Client satisfaction is important to IIBA, because we strive to put our clients at the center of all our efforts. We want to ensure that our client survey is professionally designed so that we receive actionable information to improve our customer service.

Project Plan

Prep: Determination of Survey Needs
  • Professional and Volunteer Manager connect to discuss survey needs and collect information
Milestone 1: Survey Draft Creation
  • Professional provides guidance to Volunteer Manager on developing surveys
  • Professional and Volunteer Manager draft survey together
Milestone 2: Survey Finalization & Dissemination
  • Volunteer Manager and Professional review and edit survey
  • Professional trains Volunteer Manager on launching and managing survey online
Milestone 3: Analysis
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About The Org

Immigration Institute of the Bay Area
Our Mission

The Immigration Institute of the Bay Area (IIBA) provides high-quality immigration legal services, education, and civic engagement opportunities to immigrants, refugees, and their families as they join and contribute to the community.

What We Do

With eight offices throughout the Bay Area that provide immigration legal services and education, as well as through collaborative efforts with local and regional service providers, IIBA helps immigrants, refugees, and their families join and contribute to our community. We offer immigrants the information and assistance they need to understand and exercise their rights and responsibilities. Because of IIBA's services, more immigrant families obtain stable immigration status in the United States.


Mario Alejandro was extremely knowledgeable and provided expert advice to guide our project.
Sheryl Munoz-Bergman
Sheryl M.

Deputy Director

Online Survey Project

I loved to work in a project where the community is really important.
Mario Alejandro Mendoza
Mario Alejandro M.


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