New Employee Recruiting

Help Center for Health Care Rights create a clear job description, a list of interview questions, and recommendations on the right recruitment platforms to attract the right candidates.
Center for Health Care Rights
Los Angeles, CA, USA
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Center for Health Care Rights
Los Angeles, CA, USA

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Posted December 2nd

Project details

What we need
  • A clear job description for an open position
  • A list of interview questions pertaining to the position
  • An interview rubric
  • Recommendations on qualified candidates that the organization should contact and recruitment platforms to use
  • Note: This project does not include salary/benefit recommendations or offer letter construction.
Additional details

We are looking to fill 3 additional positions over the next couple of months: Program Assistant, Volunteer Coordinator, and Operations Coordinator. We need help ensuring our job announcements are enticing and getting in front of the right potential candidates. We need a better understanding of where to post announcements for different types of positions.

What we have in place
  • We currently have recent, active, and draft job postings & list of sites used, which should make it easy for you to get started. We also have staff who are eager to move on this project, and the ability to provide any other information you need.
How this will help
This project will save us $1,765 , allowing us to recruit more staff and volunteers to assist individuals with Medicare get the care they need.

We are a small organization with only 15 staff who are currently over-worked. We are looking to increase the number of staff by 25% to ease the burden on everyone. We will be rolling out an updated organizational structure soon and need to build our infrastructure to support our client-facing staff to allow them to do their best work and improve the client experience.

Project plan

P
Prep: Distribution of Prep Materials
  • Volunteer Manager shares current or past job descriptions used as well as any relevant materials such as internal policies and procedures already in place
  • Volunteer Manager prepares a draft job description for the role they’d like to focus on
1
Step 1: Discussion of Open Role
  • Volunteer Manager introduces Professional to organization and open role, including the history of this position within the Organization
  • Volunteer Manager explains the Organization’s hiring process to the Professional
  • Professional gathers information about the role to assist in job description and interview rubric creation
2
Step 2: Analysis & Recommendations
  • Professional presents a draft of the job description and sample interview questions
  • Professional asks follow-up questions to help as they source future candidates
  • Volunteer Manager provides feedback to Professional
3
Step 3: Final Deliverables
  • Professional delivers interview rubric for the position
  • Professional delivers final copy of job description and interview questions
  • Professional presents a short list of potential candidates the Organization could reach out to in order to kickstart their hiring process
  • Professional shares list of recruitment platforms and networking groups in which the role could be posted or shared
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About the org

Center for Health Care Rights
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Posted by
Michelle M.

Operations Director

Our mission

The Center for Health Care Rights (CHCR) is a nonprofit health care advocacy organization dedicated to the mission of assuring consumer access to quality health care through education, counseling, informal advocacy and legal services. CHCR's Medicare direct services empower elderly and disabled consumers and their family members to use Medicare, Medi-Cal and other health benefits effectively, make informed health care choices and take appropriate action to resolve their health care problems. Since 1984, CHCR has provided free Medicare advocacy and health insurance counseling services to thousands of Medicare beneficiaries and their families in Los Angeles County annually.

What we do

Program services include counseling and informal advocacy (to help clients understand their Medicare and Medi-Cal rights and benefits, obtain access to programs that provide help with medical expenses, and help resolve access to care problems within the Medicare and Medi-Cal programs); community education and outreach (via free educational seminars on Medicare, Medi-Cal, and other health care topics for Medicare consumers, caregivers, and health and social service providers); and legal assistance (with staff attorneys providing Medicare beneficiaries with legal advice and/or representation to resolve serious Medicare and Medi-Cal access to care problems or claim denials).

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