Website Usability Audit

Help NextStep Orlando assess the usability of their website's interface and identify design and user experience improvements by comparing it against accepted best practices.
NextStep Orlando
Longwood, FL, USA
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NextStep Orlando
Longwood, FL, USA

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Posted June 30th

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Project details

What we need
  • An expert evaluation of the Organization’s website compared against usability best practices in order to assess an optimal user-friendly and intuitive layout.
  • Note: This project does not include feedback on website content - only usability
What we have in place
  • We currently have a website that is up and running and apart of a larger website domain! Currently using Google Analytics and Google Adwords and would like to review our section of the website for our facility and see what we can modify to enhance our landing pages for our website users. We would love some advice!
How this will help
This project will save us $2,650 , allowing us to focus on those clients attending our program that have been impacted financially during this time, providing essential exercise to maintain their optimum health.

With the current changes in our facility due to COVID-19, we want to ensure we are reaching the right people that are looking for us, and when they find our website that they have a user friendly and good experience.

Project plan

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Prep: Distribution of Prep Materials
  • Volunteer Manager shares an overview of the website and describes the target audience and goals of the site
  • Professional and Volunteer Manager outline next steps and agree on project timeline
  • Both parties review our pro-tips for Organizations and Volunteers to ensure the project is set up for success
1
Milestone 1: Initial Review & Feedback
  • Professional reviews the website interface and compares it against a list of widely recognized usability principles
  • Professional identifies a list of usability problems in the website interface, referencing designs that conflict with usability principles
  • Volunteer Manager reviews report and asks questions about areas for improvements
2
Milestone 2: Final Website Review
  • Professional provides final report for the Organization outlining recommendations for website usability improvement
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About the org

NextStep Orlando
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Posted by
Liza R.

Director

Our mission

Our vision is a world where people living with paralysis and mobility impairments have the opportunity to live long, healthy, and happy lives.

Testimonials

Krista was wonderful to work with. She was professional and efficient. The report she provided for our facility was of excellent quality.
Liza R.
Liza R.

Director

Website Usability Audit Project

NextStep Orlando is a proactive and highly impactful organization. It is clear they truly care about making connections within the community and best serving the needs of their clients. I truly enjoyed working on this project! It presented new challenges given they weren't looking for a complete redesign and they were bound by corporate website limitations. The staff was friendly and responsive. I highly recommend teaming with this organization for their volunteering needs!
Kristina S.
Kristina S.

Volunteer

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